Shipping Policy
Shipping and Time
Free worldwide shipping, but not available in some selected remote areas. After placing the order, it can be shipped for you the same day, no later than the next day.
Shipping order
Orders will arrive within 5-7 business days after payment is processed. Due to certain unforeseen events, the estimated delivery date may be delayed. Once the package is dispatched, the customer will be notified via email about the shipping status. Customers can also track orders via the button Order Status.Affected by Covid-19, there will be some delay on the delivery.
Customs Insurance
If you're concerned about taxes, you can choose tax-free shipping on the checkout page.
If you need to pay customs fees, we will pay the full tax.
1) Keep the customs payment voucher
2) Send the payment slip to us
3) Refunds will be processed within 1-2 business days to your original payment method.
cancel the order
Orders can be cancelled before the product is shipped or produced. You will be refunded after paying a 2% platform fee.
If the product has already been shipped, the customer cannot cancel the order unless the customer pays all fees to send the package back.
Order Changes or Refunds
During the warranty period, we offer free replacements and refunds.
Reminder: If the customer sends the package back, priority postage and expedited postage are not supported for cash on delivery. If the customer uses these shipping methods, the shipping charges should be paid by themselves.
Mailing address
A correct and complete shipping address is essential. Once your order is ready to ship or has shipped, we cannot change the delivery address. If the package is returned to us due to an incorrect or incomplete address provided by you (the customer), we will contact you immediately to correct it and the package will be re-sent with additional shipping charges. You must provide a daytime phone number for all orders.
Courier company and status
Orders will be shipped by NOFFLINK. When you place an order on the nofflink.com website, you will automatically receive an email from nofflink with shipping information. Please check your email address. If you don't find the email, please check your spam box and add nofflink to your contact list.
EU Transport Policy
According to the new regulations of EU countries, from July 1, 2021, all goods imported into the EU will be subject to value-added tax by customs (different value-added tax in different countries).
Please actively cooperate with the local customs for customs clearance, otherwise it will be returned or destroyed due to overdue, and high fees will be incurred.
Please note: If you do not actively handle customs clearance, our company will not take any responsibility and will not bear the cost.
Tracking website https://www.17track.net/en